Diploma in Office Administration – Health Services

George Brown College

Diploma in Office Administration – Health Services

  • Country Canada
  • Course Duration 2 year
  • Course Type Full Time
  • Courses Campus On Campus
  • Language Specification IELTS
  • Program Level Diploma
  • Education Required 2-Year Undergraduate Diploma
  • Admission intake SEP
  • Minimum GPA 50
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Application Charges

Application Fee Tution Fee
CAD 110 CAD 15,190

Application Date

Application Start Date Application Closing Date
2022-12-05
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Program Description

George Brown College's Office Administration – Health Services two-year diploma program will prepare you to work effectively and efficiently in a health-care office environment. These often dynamic settings can require a broad range of skills, including both technical and soft or "people" skills.Some of the practical and technical skills you'll learn in the Office Administration - Health Services program include:
  • computer applications and software
  • medical terminology and anatomy
  • transcription
  • administrative and clinical office procedures
  • billing for medical office settings
  • health-care law
We'll also prepare you to communicate effectively in a medical office environment by teaching you best practices with respect to:
  • active listening
  • effective writing for business communication
  • oral communication skills

Your Field Education Options

Field experience in this Office Administration – Health Services program plays an important role in preparing you for the real work ahead.In semester 4, you will be on placement one day per week until the final two weeks of the program, during which time you will have an intensive two-week placement period (five days per week).While off-site, you will observe, shadow and practise the various technical and time-management skills required to successfully manage the day-to-day tasks that are applicable to the environment you are in. These tasks may include: 
  • patient registration
  • appointment scheduling
  • reception duties
  • mail, forms and records management
  • working with applicable software and hardware
You may also be involved in projects that require adherence to confidentiality and privacy laws. Projects like these typically draw upon soft skills like critical thinking and problem-solving skills.To successfully complete the field placement component of this Office Administration – Health Services program, you will be required to demonstrate work-readiness behaviour through exemplary attendance and punctuality as well as professional conduct and attire.Office Administration – Health Services placement sites vary broadly and can include:
  • community and teaching hospitals
  • urgent care, long-term care facilities
  • clinics and diagnostic facilities
  • family practice, medical and surgical specialities
  • physiotherapy sports medicine specialists
  • chiropractors 
  • midwifery

Program Learning Outcomes

The graduate demonstrates the ability to:
  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  3. Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  4. Operate and provide support to others related to the use of office equipment and technologies.
  5. Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
  6. Produce financial and client billing records for health services by compiling relevant information and using accounting software.
  7. Produce health documents and reports using available technologies and applying industry standards.
  8. Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
  9. Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

Extra Notes


* NOTE : The Tuition Fee is subject to change Semester wise, as such for exact Tuition Fee kindly see the Website of the respective University.
* NOTE : Pathways : Students who want to pursue a Graduate Degree through a particular University but are unable to meet the university requirements for the GPA, GRE/GMAT or English Language scores, have to take up an additional academic and language support i.e. pathways in order to ensure the admit and study at the desired University.